Terms & Conditions

Dibbabay.com is owned and operated by East Coast Shellfish LLC and Dibba Bay Restaurant. East Coast Shellfish LLC is a limited liability company incorporated under the laws of the United Arab Emirates.

Please read and understand these terms and conditions (or “terms”) carefully before accessing any of this site’s services. Whenever you access this website, these terms apply by default, and we reserve the right to update or modify these terms at any time without prior notice.

Eligibility

By accessing our website, you warrant that you are above 18 years of age and are competent to fully understand and agree to the conditions, policies, and terms set forth.

Payments

When purchasing from Dibbabay.com, you will be required to input personal information such as your name, contact details, address, and payment card information. You agree that all such information provided is complete and accurate.

You will be advised of any applicable shipping fees before finalizing your payment.

Any charges (including shipping fees) incurred upon completing a successful transaction will be levied upon provided payment card.

All orders are subject to a minimum spend which excludes shipping costs.

All prices on the website are displayed in AED. When you purchase using a payment card denominated in a currency other than AED, the payment will be subjected to a conversion rate levied by your card issuer.

Delivery

You can schedule your delivery by picking a time slot most convenient for you checkout.

While we promise delivery within 90 to 100 minutes within Dubai, sometimes there may be delays due to unforeseeable events. We will keep you updated as much as we can in such a situation.

Please checkout our Shipping and Delivery policies for more information.

Third Party Sites

Our website may include hyperlinks to other websites managed by third parties. We are not liable for the privacy policies, advertising, products or any other materials made available to you from such websites.

Governing Law and Jurisdiction

This website will be exclusively governed by UAE laws in relation to any disputes or claims arising from it.